Maintaining strong connectivity when IT professionals can’t travel – Roger Sands – Ep 123

The world finds itself in uncharted territory, gripped by the COVID-19 pandemic putting unprecedented pressure on public health and the global economy. For enterprises of all types, the challenges of trying to continue business as normal are going to be significant.

I’ve been wondering how I could help, one idea is to try to share good practice and advice from those in the IT and business continuity industries on dealing with the current crisis and giving your enterprises the very best chance of successfully finding a path through these challenging times. What better way to do that than through the Tech Interviews podcast, so over the coming weeks I’ll be trying to put out useful content and advice to help deal with the many challenges that are presented to us currently, alongside the usual Tech Interviews show, I hope you enjoy this extra content and most importantly find it useful.

In this special episode, we discuss one of the biggest challenges that we have seen reported already and that is the robustness of remote connectivity, this goes beyond just those working from home, how are people who work in critical enterprises, who have remote locations and services that are needed and under increased pressure and demand at this time, ensure they remain stable and usable when it is very difficult to access those facilities and services when your IT Pro’s can no longer travel to them.

This topic came up when this episode’s guest contacted me to ask if he could come on and share some of his experiences and of course I was happy to provide the platform. Roger Sands is CEO at Wyebot and has been on the show before discussing how Wi-Fi has become mission-critical (you’ll find him here on episode 114). That criticality has now moved from the office to remote locations and working from home, Roger shares some of his experiences in helping their customers deal with this as well as some of the initiatives Wyebot have introduced to help enterprises deal with the challenges presented to them.

We discuss.

• The critical wi-fi challenge has moved
• The need for increased remote visibility and automation
• Remote working easier said than sometimes done
• Monitoring and automation
• It is not just the public cloud that is stressed but private services as well
• Remote performance is no longer a “nice to have”
• People are adapting quickly to change if we can give them the tools.
• Some of the changes we are making are going to be more “permanent”
• Top tips for remote working and remote locations
• How Wyebot can help

There is no doubt we are in unusual times and issues around remote locations and working is going to continue to be a challenge as we all readjust. Wyebot has tools that can be very valuable across several industries, but tools that are also going to be valuable in the future of how we work, not just in the short term.

To find out more from Wyebot you can find them on twitter @wyebot_inc via their website https://wyebot.com/ and some useful tips on their company blog https://wyebot.com/media/.

We’ll have some more Tech Interviews specials soon as well as some of our usual content, do keep an eye out for them and if you have a topic you’d like us to cover email me at podcast@techstringy.com or if you have any IT queries that you’d like help on you can email my work address pauls@gardsys.co.uk.

Stay Healthy and thanks for listening.

If you’d like to check out our first special show, I was joined by business continuity expert Steve Lambert of Biscon who shared some tips on delivering business continuity in a crisis, you’ll find it here.